❓ Frequently Asked Questions
Q: Do I need technical skills to use SweetPrice?
A: If you can use WordPress, you can use SweetPrice. We’ve designed it to be baker-friendly, not developer-friendly.
Q: What if my ingredient prices change?
A: Simply update the ingredient cost once, and all recipes using that ingredient automatically reflect the new pricing throughout your entire system.
Q: Can customers see my costs and profit margins?
A: Never. Customers only see the final quote price. Your ingredient costs, labor rates, and profit margins stay completely private.
Q: What happens after my trial ends?
A: You can choose any plan that works for you. Beta testers automatically get 50% off their first year if they choose the yearly plan.
Q: Can I switch plans later?
A: Absolutely! You can upgrade from monthly to yearly anytime. Contact support if you want to switch to lifetime after purchase.
Q: Is there a setup fee?
A: No setup fees, no hidden costs. The price you see is the price you pay.
Q: Can I use this on multiple sites?
A: Each license covers 1 website. Contact us for multi-site pricing options.
Q: Do you store my data?
A: Never. Everything is stored in YOUR WordPress database. We never see your recipes or costs.
Q: What kind of support do you provide?
A: All plans include priority email support. We typically respond within 24 hours and help with setup, troubleshooting, and bakery-specific questions.
Q: Can I get a refund?
A: No, all sales are final. You may cancel subscriptions to prevent future billing, but no refunds are provided for any payments already made.
Q: What happens when I cancel my subscription?
A: You keep full access to SweetPrice until your current paid period expires. For example, if you cancel a yearly plan 3 months in, you still have 9 months of access remaining.
Q: Is this a one-time purchase or subscription?
A: We offer three options: monthly subscription ($9.99/month), yearly subscription ($99.99/year), or lifetime purchase ($299.99 one-time). Choose what works best for your bakery.
Q: What happens when my subscription expires?
A: SweetPrice stops working when your subscription expires. You can renew anytime to restore full access and continue receiving updates.