BakerPricing Support

Get help with BatterSuite – we’re here to support your success!

How Can We Help?

Choose from the options below or contact us directly

📧

Email Support

Get help via email within 24-48 hours

Contact Support

💡

Feature Requests

Share your ideas to improve BatterSuite

Submit Ideas

🐛

Report a Bug

Help us fix issues you encounter

Frequently Asked Questions

How do I install BatterSuite?

BatterSuite is a WordPress plugin. Download the plugin file, go to your WordPress admin dashboard → Plugins → Add New → Upload Plugin, then activate it. Full setup instructions will be provided to beta testers.

What are the system requirements?

BatterSuite requires WordPress 5.8 or higher, PHP 7.4 or higher, and a MySQL database. It works with any WordPress theme and hosting provider.

Is my data secure?

Yes! Since BatterSuite is self-hosted on YOUR WordPress site, all your data lives on your own server. You have complete ownership and control of all your business information.

Can I export my data?

Absolutely! BatterSuite includes CSV export functionality for all your orders, customers, recipes, and ingredients. You can export your data anytime.

How do I update ingredient prices?

Simply edit the ingredient in your database and update the price. BatterSuite automatically updates all recipes using that ingredient, and you can view price history to track changes over time.

🐛 Bug Report & Feature Requests

🐛

Report a Bug or Request a Feature

Help us improve SweetPrice Calculator by reporting bugs or suggesting new features.

🐛 For Bug Reports:
  • What you were trying to do
  • What happened instead
  • Steps to reproduce the issue
  • Your WordPress version
  • Browser and version
  • Screenshots if relevant
💡 For Feature Requests:
  • Description of the feature
  • How it would help your business
  • Priority level for your workflow
  • Any examples or mockups
  • Similar features you’ve seen elsewhere
🆘 Critical Issues: Select “Critical” severity for 4-hour response time!
✨ Popular requests get priority development!
Report Bugs - BatterSuite

🐛 Report a Bug


🔍 Bug Priority Level


🐛 Bug Description


Good Example:

Steps to reproduce:

  1. Go to Admin → BatterSuite→ Ingredients
  2. Click "Add New Ingredient"
  3. Enter "Chocolate Chips" as name, "$3.50" as cost
  4. Click Save
  5. Error message appears: "Invalid cost format"

⚙️ Technical Environment


🔄 Bug Impact & Frequency


Still Need Help?

We’re here to help you succeed with BatterSuite