SweetTube Academy

Privacy Policy

Your privacy is our priority.

Clear, transparent information about how we collect, use, and protect your personal information โ€” written in plain language.

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Effective Date: July 10, 2025  ยท  Last Updated: July 10, 2025
We believe privacy should be simple and transparent. This policy explains everything clearly.
Our commitment

Our Promise to You

At SweetTube Academy, we're committed to protecting your privacy and personal information.

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What We Stand For

This policy explains how we collect, use, and safeguard your data when you visit our website and use our services. We process your information only when necessary, and never sell it to third parties.

โœ“We never sell your personal information
โœ“We collect only what we need
โœ“You have full control over your data
โœ“We respond to all privacy requests within 30 days
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Contact Us Anytime

Have a privacy question? We're here to help.

Email
support@sweettubeacademy.com

Website
sweettubeacademy.com

Address
1209 Pacific Ave., Beachwood, NJ 08722

Section 2

What Information We Collect

We collect only what's necessary to provide our services.

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Info You Give Us

Account Information
โ†’Name and email address
โ†’Billing information for purchases
โ†’Profile info you choose to share
โ†’Messages you send us
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Auto-Collected Data

Website Usage
โ†’IP address & general location
โ†’Browser & device information
โ†’Pages you visit and time spent
โ†’Cookies & preferences
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Plugin Data

WordPress Plugins
โ†’Usage statistics
โ†’Error reports
โ†’Website URL
โ†’System information

Note: Plugin data requires your opt-in consent.

Section 3

How We Use Your Information

We use your data only for legitimate purposes related to providing and improving our services.

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Primary Purposes

โœ“Provide and maintain our services
โœ“Manage your account
โœ“Process payments & deliver products
โœ“Provide customer support
โœ“Send important service updates
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Marketing & Communication

โœ“Send newsletters (with your consent)
โœ“Notify about new features
โœ“Share educational content
โœ“You can opt out anytime
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Analytics & Improvement

โœ“Understand website usage
โœ“Improve our plugins & services
โœ“Monitor performance
โœ“Detect security threats
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Legal Basis for Processing (GDPR)

For users in the EU, we process your data under the following legal bases:

Consent โ€” Email marketing, analytics cookies, plugin data sharing

Contract โ€” Processing purchases and delivering services you've requested

Legitimate Interest โ€” Security monitoring, fraud prevention, service improvements

Legal Obligation โ€” Tax records, regulatory compliance requirements

Section 5

Who We Share Data With

We never sell your data. We share only what's necessary with trusted partners.

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Trusted Service Providers

๐Ÿ’ณ Payments: Stripe, PayPal โ€” billing info only

๐Ÿ“ง Email: Mailchimp, ConvertKit โ€” names & emails

๐Ÿ“Š Analytics: Google Analytics โ€” aggregated usage data

๐ŸŒ Hosting: Web hosts & CDNs โ€” technical data only

๐Ÿ”ง Freemius: Plugin sales & license management

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Legal & Business Situations

We may share data in these limited circumstances:

๐Ÿ›๏ธ Legal Requirements: Court orders, government requests, or legal obligations

๐Ÿ›ก๏ธ Security: Fraud prevention and user safety protection

๐Ÿข Business Transfers: Mergers, acquisitions, or asset sales โ€” with notice to you

Section 6 & 7

Cookies & How Long We Keep Your Data

What we track and how long we hold your information.

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Types of Cookies We Use

๐Ÿ”ง Essential: Required for login, shopping cart, and basic site functionality. Cannot be disabled.

๐Ÿ“Š Analytics: Help us understand how visitors use the site so we can improve it.

๐Ÿ“ข Marketing: Enable relevant advertising and retargeting across platforms.

โš™๏ธ Preferences: Remember your settings, language, and display preferences.

Your Control: You can manage cookies through your browser settings or our cookie consent tool. We honor your preferences.

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Account Data

Active accounts: While your account is active

Inactive accounts: Up to 3 years

Purchase records: 7 years (tax & legal)

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Website Data

Analytics data: 26 months

Email lists: Until you unsubscribe

Support conversations: 5 years

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Plugin Data

Usage statistics: Active + 2 years

Error reports: 1 year

License records: Duration + 7 years

Section 8

Your Privacy Rights & Control

You have complete control over your personal data. Here's what you can do.

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Rights for Everyone

โœ“Request a copy of your data
โœ“Update or correct your information
โœ“Request data deletion
โœ“Opt out of marketing emails
โœ“Manage your account settings
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EU Residents (GDPR)

โœ“Data portability โ€” get your data
โœ“Restrict how we process your data
โœ“Object to processing
โœ“Opt out of automated decisions
โœ“Lodge complaints with authorities
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California Residents (CCPA)

โœ“Right to know what we collect
โœ“Right to delete personal info
โœ“Opt out of data "sales"
โœ“No discrimination for privacy choices
โœ“Email: "California Privacy Request"

How to Exercise Your Rights: Email support@sweettubeacademy.com, use your account dashboard, or click unsubscribe links in any email. We respond within 30 days.

Sections 9, 10 & 11

Security, Transfers & Children

How we protect your data and who our services are designed for.

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Data Security Measures

๐Ÿ”’ Encryption
SSL/TLS for all data in transit

๐Ÿšช Access Control
Need-to-know basis only

๐Ÿ‘€ Monitoring
Continuous security surveillance

โ˜๏ธ Secure Hosting
Certified, reputable providers

๐Ÿ’ณ Payment Security
PCI-compliant processors only

๐Ÿšจ Breach Response
72-hour notification protocol

We don't store credit card numbers โ€” all payments go through encrypted, PCI-compliant processors.

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International Data Transfers

Your data may be processed in the US and other countries where our service providers operate.

Safeguards: We use adequacy decisions, standard contractual clauses, and certified providers to protect your data across borders.

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Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect children's personal data.

Parents: If you believe we have your child's data, contact us immediately and we'll delete it promptly.

Sections 13 & 14

Third-Party Services & Policy Updates

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Third-Party Links & Content

We link to other websites and embed external content such as YouTube videos and social media posts. These have their own privacy policies.

Important: We're not responsible for third-party privacy practices. Always review their policies before sharing data.

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Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be prominently posted.

We'll notify you: By email for major changes. The "Last Updated" date at the top of this page is always current.

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Questions About Your Privacy?

We're committed to transparency. Reach out any time and we'll respond within 30 days.

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Privacy Email
support@sweettubeacademy.com
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Website
sweettubeacademy.com
๐Ÿ“
Address
1209 Pacific Ave.
Beachwood, NJ 08722
๐Ÿ‡ช๐Ÿ‡บ
Data Protection
Subject line: "Data Protection Officer"

Your privacy matters to us. We're committed to transparency, fairness, and giving you complete control over your personal information.

Email Us About Privacy

This Privacy Policy was last updated on July 10, 2025.