SweetPrice help center

Support + Setup in One Place.

Get the SweetPrice user guide and support form on one page so you can learn the plugin, solve common setup questions, and send detailed support requests without bouncing between separate pages.

  • ✓Quick access to the main SweetPrice product page
  • ✓User guide section for setup and workflow steps
  • ✓Long support form area for detailed questions
  • ✓Direct links to testing and support contact
Open Support Form View User Guide
Quick Links

SweetPrice Access

The main links users and customers need most from the SweetPrice section.

Help
2-in-1
user guide and support form merged into one page
Access
Fast
product, testing, checkout, and support links together
Support
Clear
one place for setup steps and troubleshooting requests
Built for
Bakers
simple enough for home bakers using WordPress
User guide

Start Here

Work through the setup steps first, then use the support form on the right for anything that needs extra help.

SweetPrice Setup Flow

  • 1
    Install the pluginAdd SweetPrice to your WordPress site and activate it from your plugin dashboard.
  • 2
    Add your ingredientsEnter ingredient costs so pricing can calculate from real numbers instead of guesses.
  • 3
    Build recipes and pricing rulesSet up cake and cookie pricing logic, labor, and profit margins for your bakery.
  • 4
    Place the shortcodesAdd the calculator shortcodes to the pages where customers will request pricing.
  • 5
    Test the customer viewRun through the live calculator page and confirm pricing is working as expected.
Common Issues
Calculator not showing on my page
Make sure the shortcode is pasted into a Text/HTML block, not a visual editor paragraph block.
Prices look wrong or $0.00
Check that your ingredients have costs entered and your recipe has those ingredients assigned.
Plugin activated but nothing appears
Confirm your license is active under SweetPrice → Settings, then save and refresh.
Customer submitted a quote but I didn't get it
Check your notification email in SweetPrice → Settings and verify it isn't landing in spam.

Send a Support Request

Use the form below for account help, setup support, troubleshooting, or plugin questions.

Report Bugs

🐛 Report a Bug

🔍 Bug Priority Level

🐛 Bug Description

Helpful resources

Everything Important, Together

The main SweetPrice destinations in one clean support layout.

🧮

Main Plugin Page

The main SweetPrice product page for pricing, features, and calculator information.

🧪

Try the Plugin

Experience the customer-facing calculator workflow on the live test page.

✉️

Support Contact

Direct support access for questions that need more detail than the guide covers.

Use support for

Questions, Setup Help, and Troubleshooting

Self-serve with the guide first, then submit a support request when you need more help.

  • ✦Plugin installation or activation questions
  • ✦Ingredient setup and pricing logic issues
  • ✦Shortcode placement and front-end display questions
  • ✦Account, license, or purchase questions
Helpful details

What to Include in a Support Request

Good details make support faster and reduce back-and-forth.

  • ✓What you were trying to do
  • ✓What happened instead
  • ✓Which page, shortcode, or setting you were using
  • ✓Any screenshots or notes that show the issue clearly

Need Help With SweetPrice?

Use the guide to get started, test the plugin, and send a support request when you need extra help.